What is the minimum order?

The minimum order on Friday and Saturday is 100pax. For Momday to Thursday and Sunday, minimum 60pax.

How to place order?

You can let us know your details (Name, event address, date, time and menu) by Whatsapp or email. We will send you a Sales order for confirmation, a 50% deposit is needed to secure the booking.

Is there any extra charges for event location at Condominium or Shopping mall?

Yes, only if the event location is not at ground floor, we will charge RM50.00 for Man Power Charge.

How much deposit i should pay?

Yes, a 50% deposit is needed to secure the booking. The balance must be paid on the actual day or earlier.

How to pay deposit?

After getting the sales order, kindly refer to the last page for the banking details.

How to pay the balance?

The balance can be paid to our worker or by cheque to  :

OTK FOOD & CATERING SDN BHD

Do you provide waiters?

Yes, we do. For 100pax order, 2 waiters will be provided, for every additional of 50pax, 1 extra waiter will be provided too.

What is the job scopes of the waiters?

  1. On arrival, they will set up the buffet station and arrange the tables and chairs.
  2. Clean up the used plates on the tables.
  3. Assists the guests.
    *The waiters will not sweep and mop the floor. And will not pick up every rubbish on the floor.

Do you provide catering outside of KL & Selangor?

Yes, min order 150 pax. Transportation will be charged depends on the location.

Can my malay guests eat your food?

Yes, we are a 100% pork free caterer. And most of our workers are Muslim. Kindly requests if you prefer Malay waiters too.

How big is your food portion?

The food we prepare are normally 110%. If you order 100pax, the food may enough for 110 guests. It is enough for the number of guests you have ordered.

Do you prepare extra food if i have more guests on that day?

No, we will not prepare extra. The number of pax must be confirmed 1 week before the event.

When is the canopy will be here to set up?

The canopy normally will be set up 1 days before or on the same day of the event. We will arrange for you 2 days before the event.

Can i have a food tasting?

Food tasting is only for order above 500pax.

Will you throw the rubbish bag for me?

Yes, we will take the rubbish bag together with us after the party.

Can i change the dishes in the menu?

Yes, you can, but not more than 3 item. And depends on what is the changes.

Can i get your chef to cook something for me on the spot?

Yes. You have to let us know 24 hours before the party time, and prepare/clean all the raw materials. We will charge RM50.00 per dish and try to follow what you order.

How long is the dining hour?

The dining hour we provided is 3 hours only. If you wish to extend 1 more hour is RM60.00 per hour.

Can i order dishes that are not in the menu?

Yes, you can. Let us know the name of the dishes, we will try our best to customized for you.

Do you cater for below 60pax?

Yes, we do. Kindly call us to inquire, depends on the our availability. We will not provide full buffet set up, only will delivery the food in buffet aluminium trays and provide disposable cutleries for you. No waiters will be provided.
Transportion charge RM50.
For tables and chairs can rent from us too.

Can the guests takeaway the food after the party?

Yes, can. But remember to keep the food in the fridge.

訂單下限是多少?

我們星期五,六的訂單下限為100人以上,星期一至星期四和星期日訂單下限為60人以上。

我要如何預訂自由餐呢?

你可以WhatsApp我們,或者電郵都可以。
你只需要讓我們知道您的( 名字,宴會地址,宴會日期,宴會時間,和您的選擇菜單 )我們就會通過WhatsApp或者電郵來發單據給您。

在公寓或者百貨公司擺有另外收費?

有,只要搬上樓我們將會收取Rm50.00作為搬運。

定金多少?

得到單據我們會收取50%作為當天流程,剩款在宴會當天付完。

要如何付定金呢?

單據下面已經有我們的指定銀行戶口了,如果不明白可以聯絡哦。

我該如何支付余额?

您可在宴會結束後,馬上以現金,網站或支票付余额。支票必須寫上
OTK FOOD & CATERING SDN BHD

你們會有服務人員嗎?

我們100人附送倆個服務人員,每50人數起1個服務人員。

服務人員的工作是什麼?

1服務人員到了,將會把食物擺好和開桌椅。
2.客人吃完的碗碟在桌上,會幫您收拾。
3.解決顧客的問題。
× 服務人員不幫忙掃地抹地,不會在結束宴會后拾上地上的垃圾。

外地有沒有上門做?

有,最少頂單為150人頭以上,我們將會跟著路線收取適當的運輸費。

公司有馬來人,食物可以吃嗎?

食物可以吃,我們的伙計都是穆斯林人員,我們的公司是無豬肉的,您可以放心品嚐。
我們可以依據您想要的穆斯林服務人員。

食物的份量大概是多少?

我們提供的食物份量基本上是110%的,如果您預訂的人數為100人,我們會提供足夠100人吃的份量。

OTK會準備多餘的食材來應付以超過訂單的來賓嗎?

不會,我們不會準備多餘食材,食物的份量將依據您的訂單而備。

桌椅棚幾時會來安裝呢?

通常我們會在前一天過來安裝的,如果在非常時期我們有可能會因為訂單而多,導致桌椅棚當天才來安裝,但是您不需要擔心,我們定會在您的宴會之前安裝好。

地點是租的,桌椅棚怎樣安排?

您可以先告訴我們幾點可以去安裝桌椅棚,如果您的安裝時間太接近宴會時間的話,敬請不要怪我們拖遲您的宴會。

OTK會提供試吃嗎?

不好意思,我們不提供試吃,除非人數擁有500人以上。

OTK會把垃圾帶走嗎?

會,宴會結束了,我們將會把垃圾帶走。

我可以更換菜單上的菜色嗎?

可以更換,但是更換數量不可以超過3個。

我可以要求廚師幫我們煮一些食物嗎?

可以,但是您們需要在24小時裡面通知及交上您們的食物,我們會依據您的菜單而做。食物方面需要自行清理乾淨。我們會以每碟自由餐盤Rm50.00來計算。

您們就餐時間是多少小時?

我們給予就餐時間是3個小時,如果時間當時不足夠,你可以聯繫我們加時Rm60.00一個小時。

我可以要求你們煮我私人想要的菜單嗎?

可以,你可以提供菜色名字,和煮法,我們將會預算食物價錢讓你知道。

如果我的人數在60個以下你們有做嗎?

有做,但是需要預早通知我們,食物方面我們會放在錫紙盤和提供一次性的餐具給你們。
運輸費將會收取Rm50.00.
不提供服務人員,只是送食物過去罷了。桌椅你可以向我們租借。

剩下的食物可以打包嗎?

可以。可是必須當天放入冰箱。